67 Rose Street, 8001, Cape Town
Monday – Friday
9:30AM – 5PM
Frequently Asked Questions
Please read our FAQ before sending us a message.
Online orders are charged according to locations. For South Africa residents the charge is free. For International residents is R950 through DHL Express.
We accept bank EFT, Mastercard, Visa and payments through Yoco.
Delivery takes 2-3 days within South Africa. 5-8 days for International countries
If you choose a direct payment gateway to complete your purchase, then Woocommerce and Yoco stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We will send you details and invoice of your purchase via your email address. If you don’t the mentioned above please do contact us!
Your invoice will be sent directly to your email after a successful payment
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Returns may only be accepted within 14 days of purchase and there is absolutely no refunds unless otherwise confirmed by the administration.
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